This page is related to new SmartBear ID-based licenses.
For information on regular key-based licenses, see Key-Based Licenses.
About
This message indicates that your license administrator has temporarily disconnected your SmartBear ID from the license to free the license seat for another user. This could happen, for example, if you didn’t free the license (didn’t close the product) before going home.
Solution
You can use the license again once available seats appear. If there is an urgent need for the license, please ask your license administrator to free a license seat for you on the SmartBear Licensing Portal.