This page is related to key-based licenses — a regular license type used in TestExecute 15.40. For information on the new ID-based license type, see SmartBear ID-based Licenses.
When you launch TestExecute on your computer for the first time (after you install the product, the installation wizard launches TestExecute automatically), it displays the Welcome to TestExecute dialog that you can use to activate the product.
Before using TestExecute, you need to activate it. Activation is required even if you have a trial version of the product. In the dialog, you can specify whether you are going to use your TestExecute as a commercial, or trial version.
Difference Between Trial and Commercial Licenses
You can find complete information on differences on the SmartBear website: https://smartbear.com.
Activating a License
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To use the trial version of TestExecute
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Click Start a Trial. TestExecute will send a request to the SmartBear web server to activate your license.
In certain cases, TestExecute may ask you to specify your name, email and some other information before sending a request.
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If the SmartBear server responds successfully, TestExecute stores the license data on your computer, continues loading, and you see the TestExecute window.
In case of an error, you will see an error message. See the documentation for possible solutions, or use our Troubleshooter to fix the problem.
If you do not have an Internet connection on your computer, click Start a Trial in the Welcome dialog. TestExecute will fail to activate the license and will suggest using the offline activation mode. In this mode, you exchange data with the SmartBear license server manually. Choose this mode and follow the instructions you will see on screen. You can find detailed information on manual activation in Manual Activation.
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To use a commercial license of TestExecute
Click Activate a commercial license and follow the instructions you will see on screen.
You can find detailed information on manual activation in Manual Activation.
Troubleshooting
You can also try resolving the problem by using the Licensing Troubleshooter on our web site:
The troubleshooter will also help you collect information needed to submit a request to the SmartBear Support Team.