This page is related to new SmartBear ID-based licenses that we’ve introduced in TestComplete 14.9.
For information on regular key-based licenses that are also used in version 15.40, see Key-Based Licenses.
About
This message indicates that your license administrator has temporarily disconnected your SmartBear ID from the license to free the license seat for another user. This could happen, for example, if you didn’t free the license (didn’t close the product) before going home.
Solution
You can use the license again once available seats appear. If there is an urgent need for the license, please ask your license administrator to free a license seat for you on the SmartBear Licensing Portal.
Note on modules
TestExecute licenses can be applied to the entire product or its individual modules. If the message relates to a module or modules, you can choose to continue the run without using them. That is, you can turn them off and continue using other TestExecute features while waiting for the license seat.
If you select this option, you will need to enable the modules in the File > Install Extensions dialog box when you get the license:
Click the image to enlarge it.
A person on your side who has permissions to assign, release, and manage licenses in the SmartBear Licensing Portal.