TestComplete shows this message if an error occurs at one of the following steps while creating or changing an issue-tracking item:
Initializing and connecting to the data store.
Selecting projects, item types and selecting the desired item (if you use your issue-tracking template to modify items).
Searching for item fields.
Attaching a file.
The text in the message describes the error that occurred.
|Note:||The error can occur if you are trying to use a global issue-tracking template that was created after you had opened your test project in TestComplete.
To use global issue-tracking templates in your projects, reopen your test project after you create or configure your global template in TestComplete.