Whenever you connect to HipTest from TestComplete, the latter asks you to specify your HipTest account and password. The values you specify depend on how you sign in to HipTest:
If you created a HipTest account ...
... you use the email and password you specified for this account.
If you signed in with a GitHub or Google account ...
... you use special API credentials that you can get from HipTest:
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Log in to HipTest using your GitHub or Google account.
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Go to your profile settings (https://app.hiptest.com/profile).
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In the API Credentials section of the Profile page, click Generate new API credentials:
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Copy the Access token, Client ID and UID values to TestComplete. The latter will store these values and use them for logging in to HipTest:
See Also
HipTest Integration
Import HipTest Scenarios
Bind TestComplete Project to HipTest Project
Update Login Credentials