This message is displayed when you try to submit a request with an attached archived project suite that has image files (.jpg, .bmp, .png, .gif, and other) whose total size is more than 8 MB.
Click Yes in the message box if you want to exclude images whose size is more than 50 KB from the archive. This will decrease the size of the archive attached to the support request.
Click No if you do not want to remove large image files from the archive.