Message - Install the Media Feature Pack for a faster connection to the device

Applies to TestComplete 15.73, last modified on March 04, 2025

Why do you see this message?

TestComplete shows this message if it detects that your edition of the Windows operating system does not have media-related features installed and you are trying to connect to a mobile device provided by BitBar. This message is shown because TestComplete uses modules of the Media Feature Pack to boost the data transfer between your computer and the BitBar mobile devices.

What can you do?

  • We recommend that you download and install the required Media Feature Pack manually. You can get the installation files from the Microsoft website:

    Media Feature Pack list for Windows N editions

    Select the feature pack appropriate to your Windows version.

– or –

  • Otherwise, you can ignore the message and proceed to work with BitBar mobile devices as is. However, in this case, you may face a lower data transfer speed between your computer and the BitBar device cloud. In its turn, it can cause the low performance of your mobile tests.

This does not affect the communication with mobile devices managed with private Appium servers or mobile devices connected to TestComplete locally (legacy mobile testing).

See Also

About Mobile Tests

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