|Important Notice for ReadyAPI Customers|
ReadyAPI has moved to SmartBear License Management and from October 2023, file-based licensing will be retired. As of September 2023, all licenses issued for your subscription term will be ID-based licenses by default. If you are not currently on ID-based licensing, it's time to migrate immediately. File-based licensing will no longer be supported as of October 2023. This means that technical support requests related to file-based licensing will not be accommodated. If you encounter technical issues that you're unable to resolve, it could lead to service interruption. For customers still in the process of migration, we recommend reaching out to your Account Manager to discuss your migration plan. Alternatively, you can log a support request with our Customer Care Team for assistance.
For more details regarding licensing support, please refer to this link.
ReadyAPI warns you when your license is about to expire or has already expired. You can renew the license in advance before the expiration date, or in 3 days after this date to avoid pauses in your working process.
The renewal license will be activated when its start date comes, so you can install it right after you get it.
To get the renewal license:
If you purchased the software, click Buy Renewal. ReadyAPI will open the online shop with the required license in the cart. Purchase a new license.
If someone else purchased the software, click Notify Purchaser. ReadyAPI will generate an email that you can send to the person responsible for buying licenses.
Once a new license is purchased, you or your system administrator installs it as usual: