File-Based Licenses

Important Notice for ReadyAPI Customers

ReadyAPI has fully transitioned to the ID-based SmartBear License Management (SLM) system. We strongly encourage users still utilizing file-based licensing, including key-based and ProtectionLS floating licenses, to migrate before the September 1, 2024 deadline to avoid commercial impact. Please be aware that support for file-based licensing has ended and technical support is no longer available, which may lead to unresolved technical issues.

If you cannot migrate from file-based licensing before September 1, 2024, it is crucial to contact your SmartBear representative immediately to align with our deprecation plans and avoid disruptions. Additionally, retaining file-based licenses for any solution expansions or renewals after this date will result in a service charge of up to 30% of the renewal or expansion invoice value to cover the extension costs. To avoid these charges, please initiate your migration now.

If you are still in the process of migrating or have yet to start, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, please log a request with our Customer Care Team, who are standing by to help.