Deactivating Fixed Licenses on Headless Machines

Applies to ReadyAPI 3.41, last modified on September 23, 2022

This page is related to file-based licenses — a regular license type used in ReadyAPI 3.41. For information on the new ID-based license type, see SmartBear ID-based Licenses.

You can deactivate licenses on headless machines by using a command-line license manager.

  1. Download the License Manager packaged application from the SmartBear website.

    Note: The License Manager requires Java 12. You can use Java shipped with ReadyAPI or download the required version from
  2. Run the License Manager .bat (or .sh on Linux and macOS) file with the -x option.

    • If you use Java shipped with ReadyAPI, perform the following commands:

      cd <ReadyAPI directory>\jre\bin
      <path to license manager>\license-manager.bat -x
    • If you use Java 12 installed in your operating system, perform the following command:

      license-manager.bat -x
  3. The License Manager will ask you to select the product license you want to deactivate. Specify the product by entering the relevant number.

  4. Confirm that you want to deactivate the selected license.

  5. The License Manager will ask you to choose the deactivation mode (Online or Offline).

    • If your computer can access, enter 1 to select online deactivation.

    • If your computer does not have an Internet connection, enter 2 to select offline deactivation.

Online deactivation procedure

If you select online deactivation, the License Manager will complete the deactivation procedure. You will not have to do anything else.

Offline deactivation procedure

If you select offline deactivation, the License Manager will display text like this one:

Product: ReadyAPI Test
Activation Key: LHNVD-7LRXW-95YKB-LC5WM-97NTE
Deactivation Key: 87NT6-43XNJ-VE73X-E4VWB-DE8FG
License Number: [2016-02-07 00:00:00] SUIP-1Y-SBN-NL – 849e0054-6f76-4a05-b890-758cdf6248e4

Copy the text and send it to from a computer that has an Internet connection. The SmartBear license service will deactivate your license.

If you do not send this email, the license will be deactivated locally, but it will not be deactivated on the SmartBear license server. Make sure you have sent the email before proceeding.
Tip: On Windows, you can right-click and select Mark to select text in the command line. Then, press Enter to copy the selected text. Make sure to remove extra line breaks before sending an email.

After you send the deactivation email, the license will be deactivated. Press Enter to complete the deactivation.

See Also

Headless Machines

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