Licensing Portal for Users

Last modified on June 16, 2022.

On the Licensing Portal, you can view the licenses assigned to you, download product installers, and change the password of your SmartBear account.


Log in to the Portal using your SmartBear account:

The Portal displays information on all the licenses available to you. Here is a sample view of the Portal:

Licensing Portal Screen for Users

Click the image to enlarge it.

  1. Find the product and license on the Portal.

  2. Expand the license node to see SmartBear accounts to which the license seats have been assigned.

  3. Click . In the subsequent dialog box, select the product version for downloading. Click Download:

    Download product installer

    Click the image to enlarge it.

Get access key

In the top right corner, select > Access Key and copy the access key in the subsequent dialog:

Getting the access key

Click the image to enlarge it.

Note: For information on using the access key for running SmartBear products, see the product documentation.

Change your password

To change the password, use the “Forgot password?” link in the Login dialog:

  1. If you are not logged in to the Licensing Portal, open the Portal page in your browser:

    If you are logged in, log out of the Portal. To do this, select > Sign Out on the top right:

    Signing out

    After you logged out, the Portal shows the Login dialog.

  2. In the Login dialog, click Forgot password?. In the subsequent dialog, specify the email of your SmartBear account and click Send:

    Restore forgotten password

    Click the image to enlarge it.

    This will send you an email with the link for a password change.

  3. Click the link in the email and follow the instructions on the screen to change your password.

See Also

SmartBear License Management Documentation
License Types
Activate and Use Licenses

Highlight search results