License Management for License Users

Last modified on December 2, 2022.

On the License Management Portal, you can view the licenses assigned to you, download product installers, and change the password of your SmartBear account.


Log in to the Portal using your SmartBear account:

The Portal displays information on all the licenses available to you. Here is a sample view:

License Management Screen for Users

Click the image to enlarge it.

  1. Find the product and license on the Portal.

  2. Expand the license node to see SmartBear accounts to which the license seats have been assigned.

  3. Click . In the subsequent dialog box, select the product version for downloading. Click Download:

    Download product installer

    Click the image to enlarge it.

Get access key

In the top right corner, select > Access Key and copy the access key in the subsequent dialog:

Getting the access key

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Note: For information on using the access key for running SmartBear products, see the product documentation.

Change your password

To change the password, use the “Forgot password?” link in the Login dialog:

  1. If you are not logged in to the License Management, open the Portal page in your browser:

    If you are logged in, log out of the Portal. To do this, select > Sign Out on the top right:

    Signing out

    After you logged out, the Portal shows the Login dialog.

  2. In the Login dialog, click Forgot password?. In the subsequent dialog, specify the email of your SmartBear account and click Send:

    Restore forgotten password

    Click the image to enlarge it.

    This will send you an email with the link for a password change.

  3. Click the link in the email and follow the instructions on the screen to change your password.

When not in use

Whenever you close a SmartBear product for which you have a floating license, that license is released for other users in the pool to take up.

See Also

License Management Documentation
License Types
Activate and Use Licenses

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