Renewing License on Re-Installing or Upgrading the Operating System

Applies to AQTime 8.81, last modified on January 18, 2022

After installing and activating your AQTime license, the License Manager saves the activation information on your hard drive. This information may be lost when you are installing a newer operating system. This depends on the mode in which the operating system is installed.

The Windows operating systems can be installed in the upgrade mode. In this mode, the installation program can preserve the files, applications and settings you use on the previous OS. So, if the installation preserves the files, applications and settings, then renewing the AQTime license is not needed. If the installation does not save your files, applications and settings, you will have to perform special actions for renewing your AQTime license.

So, before updating the operating system, you need to check whether it can be installed in the upgrade mode or not. If the upgrade mode is unavailable, you will have to deactivate the AQTime license before installing the operating system and activate AQTime after installing the newer OS. See below for more information.

How to determine whether the upgrade is possible?

Typically, Microsoft operating systems can be installed in upgrade mode on previous versions of the OS. For instance, Windows Vista can be installed in upgrade mode on Windows XP, and Windows 7 can be installed in upgrade mode on Windows Vista. That is, if you upgrade the operating system from Windows XP to Vista, or from Vista to Windows 7, there is no need to renew the AQTime license.

Some versions of the Windows operating system cannot be installed in upgrade mode on the operating system you use. For instance, you cannot upgrade a 32-bit OS to a 64-bit version, or upgrade from a higher edition to a lower one (like from Windows Vista Ultimate to Windows 7 Home Basic). One more example is Windows 7 cannot be installed in upgrade mode on Windows XP and earlier operating systems. So, if you are installing Windows 7 over XP or Windows 2000, you will have to renew your AQTime license.

For more information on whether the installation in upgrade mode is available, see the operating system’s documentation.

Renewing AQTime License

If the operating system cannot be installed in upgrade mode, follow these steps:

  1. Before installing the operating system: deactivate your License Manager as it is described in the Deactivating Licenses topic.

    Deactivation will unbound your license from the License Manager PC. After this you will get the new license key, which you can obtain on the AQTime page of the My SmartBear section of our web site.

  2. Install the newer operating system.

  3. Use the new license key to activate your license on the License Manager PC. See Activating Licenses for detailed information on how to do this.

Note: If you have the Floating User license, you will need to perform these steps only if you are updating the operating system on the License Manager PC. There is not need to do anything on workstations, where AQTime is installed.

See Also

Renewing Licenses

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