Cloud Migration FAQ

Applies to Zephyr Squad Server 6.2 and 4.8, last modified on December 30, 2021

On this page, we’ve put together answers to common questions about migrating Zephyr Squad data from Jira Server to Cloud.

If your question is not answered here or if you’d like more information, feel free to contact us.

It depends on many different things: what entities you have a lot of, how many attachments you have, your upload speed, and so on. In general, migrating a thousand of objects should take a few minutes, whereas a very large migration with tens of thousands to millions may take a few hours. If you have a lot of attachments, your upload speed can make migration longer.

If you are moving from Jira Server to the Cloud version of Zephyr Squad, it is worth considering the differences in features. We have created a handy comparison matrix where you can review these differences in detail.

Please refer to the Known issues and limitations section in our Cloud Migration Guide to learn what data can and cannot be migrated from on-prem versions of Zephyr Squad to Cloud. In general, we expect JCMA migrations to work correctly with up to 50 million entities per entity type.

No, but if you complete the migration to Cloud before your Server license expires, we can offer a proportional discount for your new Cloud subscription. Please contact the Zephyr Sales team: zephyrteam@smartbearmail.com.

No, but if you complete the migration to Cloud before your Server license expires, we can offer a proportional discount for your new Cloud subscription. Please contact the Zephyr Sales team at zephyrteam@smartbearmail.com.

If you already decided to purchase a Cloud subscription, please contact the Zephyr Sales team at zephyrteam@smartbearmail.com. We will provide you with a promo code for your Server license so you can upgrade it and test the new version before the migration.

If you are not willing to purchase Cloud at this time, we recommend that you renew your Server maintenance so you can upgrade it and test the new version. Moving forward, if you end up migrating to Cloud before your Server license expires, we can offer a proportional discount for your new Cloud subscription.

This is not possible at the moment. Atlassian is working to provide Cloud-to-Cloud migration support for apps in 2022. Please see Atlassian’s public roadmap for more information on when Cloud-to-Cloud migration will be available and support app migrations.

The easiest way to clean up your cloud data is to create an XML backup from an empty Cloud site to re-import it if you need to clear the data of a partial migration.

See Also

Zephyr Squad Server-to-Cloud Migration Guides

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