By default, workflows have been turned off for the test issue type. Thus, you will not see workflow menu items in the "View Issue" screen for a test.
If workflows are required, then they can be turned on. The default workflow for an issue type is the one that gets turned on and the menu items now show up in the View Issue screen. To turn this on, as a Jira administrator, open the "Administration" section, select "Plugins" and "Zephyr Squad". Click the General Configuration tab on the left and click on the check box for Display workflow toolbar for Issues of type "Test".