Support Resources

Applies to Zephyr Scale Cloud, last modified on July 05, 2021.

Technical Support

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Important notices

Rest API Changes for GDPR Compliance (from 29/Apr/2019)

On 29 April 2019, Atlassian made changes to the data that they supply via their API in order to be GDPR compliant.

Please read below to learn about changes to REST API and the importing/exporting of user data that Zephyr Scale Cloud is introducing in conjunction with these changes.

REST API Changes

Previously, API definitions used Atlassian User Keys to identify users. This has been deprecated by Atlassian and was removed on April 29, 2019.

Atlassian Account IDs have replaced User Keys to represent users, so Zephyr Scale Cloud has also made this change by replacing any fields that require User Keys with Account IDs.

To interact with the API going forward, you must use these new fields. For example, if you have written a script that uses a userKey field, such as owner, you must change it to use a corresponding accountId field instead, such as ownerId.

Import and Export Data

We have added a new field named Owner (Account ID) to all data exported from Test Management for Jira, and, in addition, the import provides this extra field for field mapping.

If you wish to import any previous backup data after 29 April 2019, you will need to export your data once again to make sure you will have the new Account ID field included in your exported file.

Find Your Atlassian Account ID

To find your Atlassian Account ID, go to your profile in the Jira menu.

Your Account ID appears in the page URL.

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