Technical Support

If you need assistance or have questions regarding VisualTest, contact the Support Team or chat with our Community:

go.gifOpen a ticket (support.smartbear.com/visualtest/message/)

go.gifCommunity (community.smartbear.com)

go.gifEmail ([email protected])

If you discover a bug in VisualTest, you can use the Report Issue tool to highlight it to the VisualTest development team:
  1. Head to the Comparisons screen by clicking the relevant test run tile.

  2. Click the Report Issue icon (boxed in orange below).

    VisualTest Report Issue icon
  3. Click and drag to place a box over the issue to be reported.

    VisualTest Issue box
  4. Begin typing your report.

  5. Submit your report by clicking the Save icon. You can edit or delete reports after you submit them.

    Tip

    Hide or show all reports by clicking the Report Issue icon again.

    VisualTest Submit Report icon

See Also

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