The Activation Information Is Invalid

Applies to TestExecute 14.72, last modified on January 12, 2021

You may face this problem if you entered invalid activation information into the License Management wizard. A possible reason is that you have misspelled some data or did not specify a value.

To solve the problem, please specify the correct activation information. You can find it in the My SmartBear section of our web site. You can copy and paste values from the web site page to the License Management wizard.

You can also try resolving the problem by using the Licensing Troubleshooter on our web site:

Licensing Troubleshooter

The troubleshooter will also help you collect information needed to submit a request to the SmartBear Support Team.

See Also

Troubleshooting
Getting Help With Licenses

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