This page is related to key-based licenses — a regular license type used in TestExecute 15.40. For information on the new ID-based license type, see SmartBear ID-based Licenses.
If TestExecute fails to find a license on your computer and in the network, it will display this error message. This can happen if the License Manager PC it used last time is unavailable and TestExecute did not find other License Managers in the network. For example, the License Manager PC may be down, or your computer may deny access to it or to other License Manager PCs.
To resolve the problem, you can use the Licensing Troubleshooter on SmartBear’s web site:
You can also try to follow recommendations provided in the License Check Problems topic.