When you try to activate your license on a virtual machine, TestExecute will display this error message.
You cannot activate your license on a virtual computer. Activate it on a physical computer only.
If you need to run automated tests on virtual computers:
You can also try resolving the problem by using the Licensing Troubleshooter on our web site:
The troubleshooter will also help you collect information needed to submit a request to the SmartBear Support Team.