You use the Report Generator utility to create dump files and event logs containing information on the specified application or process running in the system.
To create a report that you can later send to a development team:
Launch the ReportGenerator.exe executable. The Report Generator will open the Choose Option page of the Report Generator wizard. The page assists you in selecting an application or process for which the utility will gather data:
On the list, select the way how you want to specify the application to monitor:
To monitor the product (the one, with which the utility was supplied, for example TestComplete or TestExecute), select the product name.
To monitor a specific application, select the application type: desktop, web, or mobile.
To specify the needed process manually, select Advanced options.
The next page depends on the option selected on the first page of the wizard. For instance if you have selected to trace a desktop application, the Report Generator will show the page where you can specify the needed application. To learn more, see the descriptions of the pages in the Report Generator Pages section.
The last page of the wizard assists you in reproducing an issue and generating an error report. On the page, you can view the state of the monitored applications and generate memory dump files for the monitored applications.
After all the needed data is collected, you click Save and save the generated report. The report is packed to a ZIP archive that contains the dump files and the captured event logs.
By default, the name of the archive has the following format: SmartBear error report - application_name.zip, where application_name corresponds to the name of the monitored application or process. You can accept the default name of the ZIP archive and its location or specify a name and path you need.
The Report Generator will create and pack the report and then exit.