This page refers to key-based licenses — a legacy license type used in TestComplete until version 15.48. This license type will no longer be available after September 2023. For information on the current, ID-based license type, see SmartBear ID-based Licenses.
When you launch a new TestComplete version after installing it on your computer, TestComplete displays the "License Update Available" message.
To use this new version of the product, you need to activate a license for it (the new version’s licenses differ from the previous version’s licenses).
In general, you can find a new license key on the https://my.smartbear.com portal. However, in your case, you can take advantage of your active maintenance subscription and command TestComplete to obtain and activate the new license automatically.
Activating a new license automatically
To get and activate a license automatically, simply click Activate on this PC in the message window. TestComplete will connect to the SmartBear website, get a new license key from there, and then activate the new Node-Locked license on your computer (the previous version license you have on your machine is also Node-Locked.)
The new license will not remove the previous license from your computer. You will still be able to use the previous version of the product on your machine.
The entire operation is free as you have an active maintenance subscription.
If TestComplete fails to connect to the SmartBear website (this can happen, for example, if your Internet connection stops functioning), you will have to obtain the new license key and activate it manually.
If you do not want to activate a license
You may want not to get and activate the new license key automatically for some reason, for example:
You may want to use a specific license key, or
You may want to activate the new license on another computer.
In this case, click Do not activate this license. TestComplete will display another message box, where you can activate a specific license key, restore a lost license, consume a Floating-User license (if you have a licensing server in your network), and so on.
If you have questions
If you have questions on license updates, please contact our Sales or Support Team.