Message - 'This version of the product is not available because your maintenance period is over'

Applies to TestComplete 15.0, last modified on October 22, 2021

This page is related to new SmartBear ID-based licenses that we’ve introduced in TestComplete 14.9.
For information on regular key-based licenses that are also used in version 15.0, see Key-Based Licenses.

About

An active maintenance subscription makes newer product versions and updates available to you.

This message indicates that the newer TestComplete version you are trying to use (not the version you’ve purchased) is not available to you because your maintenance subscription is over.

Solution

You can use previous product versions covered by your maintenance subscription. You can download them from the SmartBear Licensing Portal.

To use the version specified in the message, you need to prolong your license or purchase a new one. Please contact the SmartBear Sales Team.

See Also

SmartBear ID-based Licenses (Early Access)
Licensing Portal Documentation

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