Message - 'This version of the product is not available because your maintenance period is over'

Applies to TestComplete 15.61, last modified on February 27, 2024

This page refers to SmartBear ID-based licenses that we introduced from TestComplete 15.48 onwards.
For information on legacy key-based licenses, which are no longer being actively supported, see Key-Based Licenses.

About

An active maintenance subscription makes newer product versions and updates available to you.

This message indicates that the newer TestComplete version you are trying to use (not the version you’ve purchased) is not available to you because your maintenance subscription is over.

Solution

You can use previous product versions covered by your maintenance subscription. You can download them from the SmartBear License Management.

To use the version specified in the message, you need to prolong your license or purchase a new one. Please contact the SmartBear Sales Team.

See Also

SmartBear ID-based Licenses
Licensing Portal Documentation

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