This page refers to SmartBear ID-based licenses that we introduced from TestComplete 15.48 onwards.
For information on legacy key-based licenses, which will no longer be available after September 2023, see Key-Based Licenses.
To run TestComplete on a virtual or cloud computer:
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You need to use a Floating license. The Fixed User licenses cannot be used on these machines.
If you’ve got a Fixed User license, contact our Support Team or Sales Representative for an upgrade.
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Your virtual machine or cloud computer must have network access to the SmartBear license servers (global Web):
https://manage.smartbear.com:443https://api.slm.manage.smartbear.com:443https://api.id.smartbear.com:443https://id.smartbear.com:443https://login.slm.manage.smartbear.com:443
If you have a virtual machine running in a local network, the proxies and firewall functioning in the network must allow connection with these servers.
Contact infoA Fixed User license cannot be used on physical computers that have Hyper-V enabled. To run TestComplete, you can use a Floating license, or you can disable Hyper-V. You can find the instructions on the Microsoft website:
