This page refers to SmartBear ID-based licenses that we introduced from TestComplete 15.48 onwards.
For information on legacy key-based licenses, which are no longer being actively supported, see Key-Based Licenses.
To run TestComplete on a virtual or cloud computer:
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You need to use a Floating license. The Fixed User licenses cannot be used on these machines.
If you’ve got a Fixed User license, contact our Support Team or Sales Representative for an upgrade.
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Currently, all the control over license use is performed by the SmartBear license servers available 24×7. The computer where you are running TestComplete must have permanent access to these servers. That is, the proxies and firewalls running in your network should allow connection to them:
https://manage.smartbear.com:443https://api.slm.manage.smartbear.com:443https://login.slm.manage.smartbear.com:443https://server.manage.smartbear.com:443https://server.slm.manage.smartbear.com:443https://profile.id.smartbear.com:443https://profile-api.id.smartbear.com:443https://auth.id.smartbear.com:443
If you have a virtual machine running in a local network, the proxies and firewall functioning in the network must allow connection with these servers.
This access is needed both at the product start and during the product runtime. The addresses are for API servers and don’t have a user interface visible in browsers. When products call these hosts, they add some specific paths or URLs to the addresses.
We encrypt all data at rest and over the wire.
Contact infoA Fixed User license cannot be used on physical computers that have Hyper-V enabled. To run TestComplete, you can use a Floating license, or you can disable Hyper-V. You can find the instructions on the Microsoft website:
