Message - A newer product version is available...

Applies to TestComplete 14.80, last modified on April 15, 2021

TestComplete displays this message when it detects an update for TestComplete on the SmartBear website. To read about the update, click Yes in the dialog. Click No to close this message box without performing any actions.

To get the update
  1. Check if you have a maintenance subscription. You can do this on the My SmartBear portal:

    • Open the following page in your web browser:

      https://my.smartbear.com

      To log in to the portal, use your customer account credentials. You can find them in the email message you received from SmartBear when purchasing the product.

    • On the portal, go to the TestComplete¬†14 page and find a link to the newer product version.

  2. If you find the newer version on the My SmartBear portal, this means you have a maintenance subscription. Download the newer version and install it on your computer.

    If you do not find the newer version on the My SmartBear portal, this means you do not have a maintenance subscription. To get the update in this case, contact our Sales Team:

    Phone:   +1 617 684 2600
    Web: https://support.smartbear.com/message/?prod=TestComplete

    If you contact the Sales Team via the web form, then when submitting your request, use the Sales Inquiry request type. This will help us process your request faster.

See Also

How to Check for Available Updates

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