Full support is provided for the latest three releases of TestComplete. The releases are distinct by a two-part version number (nn.nn), for example, 14.90, 14.92, 15.0.
Full support means having complete access to TestComplete support services and also TestComplete developers in case an issue requires further investigation from their side.
Limited support is provided for the three releases preceding the latest three TestComplete releases. Limited support means having access to TestComplete support services, but not to TestComplete developers. It’s recommended to plan upgrading to a newer fully supported version once your current version transitions to limited support.
Note: The Support team may request upgrading to a fully supported version if there’s a reason to believe the problem was fixed in the later release.
The release is no longer supported if there were six or more versions released afterwards. The Support team will still provide assistance with upgrading to newer versions but will require upgrading to a fully supported version to investigate technical problems.
Customers still can access all public TestComplete resources, such as:
On average, each version gets full support for three months after the release, limited support for three months after that, and then moves to end-of-support.
|Release||Release date||Support stage||Next support stage|
|14.93||September 15, 2021||Full support until December 2021||Limited support until March 2022|
|14.92||August 16, 2021||Full support until November 2021||Limited support until February 2022|
|14.91||July 6, 2021||Full support until October 2021||Limited support until January 2022|
|14.90||June 7, 2021||Limited support until December 2021||End-of-support starting December 2021|
|14.81||May 4, 2021||Limited support until November 2021||End-of-support starting November 2021|
|14.80||April 13, 2021||Limited support until October 2021||End-of-support starting October 2021|
|14.74 and earlier||March 1, 2021 and earlier||End-of-support||–|