Technical Support

Last modified on January 19, 2023

This page applies to both the SaaS and On-Premise editions of SwaggerHub. For On-Premise editions, see also SwaggerHub Support Policy.

Community

Visit the SwaggerHub Community to ask questions, search for answers, exchange comments and suggestions with other SwaggerHub users. The community is free to all users.

Additional resources

These resources are available to all of our users:

File a ticket with tech support (paid plans only)

Current subscribers can open a support ticket at:

https://support.smartbear.com/swaggerhub/message/

Provide as much information as you can with your ticket including version, deployment method, log files (for on-premise editions only), as well as a detailed description including exact wording and screenshots of errors.

Feature requests

Use the SwaggerHub Feature Requests board to request new features or enhancements to existing features. These requests are reviewed by our Product Management.

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