Deactivate Fixed Licenses on Headless Machines
Important Notice for ReadyAPI Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.
From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.
All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.
If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our Customer Care Team, who are standing by to help.
For further information and timelines, refer to the File-Based License End-of-Life Policy page.
You can deactivate licenses on headless machines by using a command-line license manager.
Download the License Manager packaged application from the SmartBear website.
Note
The License Manager requires Java 12. You can use Java shipped with ReadyAPI or download the required version from https://jdk.java.net/archive/.
Run the License Manager
.bat(or.shon Linux and macOS) file with the-xoption.If you use Java shipped with ReadyAPI, perform the following commands:
cd <ReadyAPI directory>\jre\bin <path to license manager>\license-manager.bat -x
If you use Java 12 installed in your operating system, perform the following command:
license-manager.bat -x
The License Manager will ask you to select the product license you want to deactivate. Specify the product by entering the relevant number.
Confirm that you want to deactivate the selected license.
The License Manager will ask you to choose the deactivation mode (Online or Offline).
If your computer can access
https://deactivation.smartbear.com, enter 1 to select online deactivation.If your computer does not have an Internet connection, enter 2 to select offline deactivation.
Online deactivation procedure
If you select online deactivation, the License Manager will complete the deactivation procedure. You will not have to do anything else.
Offline deactivation procedure
If you select offline deactivation, the License Manager will display text like this one:
Product: ReadyAPI Test Activation Key: LHNVD-7LRXW-95YKB-LC5WM-97NTE Deactivation Key: 87NT6-43XNJ-VE73X-E4VWB-DE8FG License Number: [2016-02-07 00:00:00] SUIP-1Y-SBN-NL – 849e0054-6f76-4a05-b890-758cdf6248e4
Please go to the offline activation/deactivation page and choose the ‘Deactivate License’ action. The SmartBear license service will deactivate your license.