Export and Import Licenses
Important Notice for ReadyAPI Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.
From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.
All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.
If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our Customer Care Team, who are standing by to help.
For further information and timelines, refer to the File-Based License End-of-Life Policy page.
Export a license
Exporting a license means you make a backup of your license. You export a license during the product deactivation – you simply save the license information to a file. After you get the file with the exported license, you can activate the license on another computer by specifying that file.
Note
Exporting works for fixed licenses only.
License deactivation disables the Pro features of the tool. If you disable a license for some of the ReadyAPI tools, and if you do not have a Pro license for at least one other tool, you will not be able to use ReadyAPI.
To learn how to deactivate your license, see these instructions:
Import a license
You can activate (import) an exported license on another computer. To do this, simply specify your exported license file when activating the license. For information on license activation, see these topics: