Applies to ReadyAPI 2.7, last modified on June 25, 2019

During online deactivation, ReadyAPI License Manager exchanges information with the SmartBear web site to deactivate your license and export it to a file.


  • To deactivate a fixed license online, you need a functioning Internet connection.

  • The firewalls and proxies in your network should allow access to the web site through port 443.

Deactivation Steps

  1. Select Help > License Manager in the ReadyAPI main menu.

  2. In the License Manager dialog, select the desired tool and click Uninstall License.

    Uninstall License

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  3. The invoked Uninstall License wizard offers you to create a backup file of your license. In other words, Export it to a file. Select Save a backup and specify the path to where you want to store the file. Click Next.

    If you do not want to export your license, you can select No, I don't need a backup. In this case, the License Manager deactivates your license without a backup. This action cannot be undone.
    Backup License File

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  1. On the next page of the wizard, select

    • Online if you do not use a proxy to connect to the Web.

    – or –

    • Online with Proxy if you connect to the Web via a proxy. In this case, you need to specify the proxy settings.

    Note: If you do not know what option to choose, or if you do not know the proxy settings, ask your system administrator for assistance.
    Deactivate License

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  2. Click Finish to send data to SmartBear.

  3. ReadyAPI will inform you about successful deactivation:

    Message on deactivation success

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In Case of an Error

In case of an error, you will see a message explaining the problem.
If you are unable to solve the problem, contact our Support Team. We will be glad to help you.

See Also

License Deactivation

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