During online deactivation, ReadyAPI License Manager exchanges information with the SmartBear web site to deactivate your license and export it to a file.
To deactivate a fixed license online, you need a functioning Internet connection.
The firewalls and proxies in your network should allow access to the
https://activation.smartbear.com web site through port
Select Help > License Manager in the ReadyAPI main menu.
In the License Manager dialog, select the desired tool and click Uninstall License.
The invoked Uninstall License wizard offers you to create a backup file of your license. In other words, Export it to a file. Select Save a backup and specify the path to where you want to store the file. Click Next.
|If you do not want to export your license, you can select No, I don't need a backup. In this case, the License Manager deactivates your license without a backup. This action cannot be undone.|
On the next page of the wizard, select
Online if you do not use a proxy to connect to the Web.
– or –
Online with Proxy if you connect to the Web via a proxy. In this case, you need to specify the proxy settings.
|Note:||If you do not know what option to choose, or if you do not know the proxy settings, ask your system administrator for assistance.|
Click Finish to send data to SmartBear.
ReadyAPI will inform you about successful deactivation:
In case of an error, you will see a message explaining the problem.
If you are unable to solve the problem, contact our Support Team. We will be glad to help you.