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Important Notice for ReadyAPI Customers

Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.

From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.

All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.

If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our Customer Care Team, who are standing by to help.

For further information and timelines, refer to the File-Based License End-of-Life Policy page.