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Email Alerts

Applies to QAComplete 12.94 SaaS, last modified on December 06, 2021

QAComplete sends email alerts to subscribed users about changes made to items. Adding, updating, and deleting items via the SOAP API also triggers these email alerts.

The Add and Update operations have the SendEmailAlert parameter that controls whether to send alerts. Delete operations always send alerts.

Email alerts triggered by the SOAP API come from the following addresses:

  • Alerts for users other than the authenticating user come from the email address of the authenticating user.

  • Alerts for the authenticating user:

    • In QAComplete SaaS – from info@smartbear.com.

    • In QAComplete On-Premises – from the default From email address specified during QAComplete installation. It is stored in the following value in the QAComplete server’s registry:

      HKEY_LOCAL_MACHINE\SOFTWARE\Pragmatic Software\Server Information\SMTPMailServerSendEmailFromDefault

See Also

SOAP API Introduction

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