Activate and Use Trials

Requirements

SmartBear license servers

The computer where your SmartBear product will run needs a connection to the SmartBear license servers:

go.gif https://manage.smartbear.com:443
go.gif https://api.slm.manage.smartbear.com:443
go.gif https://login.slm.manage.smartbear.com:443
go.gif https://server.manage.smartbear.com:443
go.gif https://server.slm.manage.smartbear.com:443
go.gif https://profile.id.smartbear.com:443
go.gif https://profile-api.id.smartbear.com:443
go.gif https://auth.id.smartbear.com:443

Proxies and firewalls running in your network should allow access to these addresses. If needed, ask your network administrators for assistance in configuring the proxies and firewalls.

This access is needed both at the product start and during the product run. The addresses are for API servers, so they don’t have a user interface that appears in browsers. When products call those hosts, they add some specific paths or URLs to the addresses.

Note

We encrypt all data at rest and over the wire.

The access is needed both at the product start and during the product run.

Activation steps

  1. On the SmartBear website, request a trial of the desired product and download the product to your computer.

    Important

    Don’t rename the installer after the download!

  2. Install the product and run it.

That’s all. As you can see, no specific activation actions are needed for the first run. However, you need to complete the creation of your SmartBear account to run the product after its restart or to run the trial on another computer. See below.

Complete the creation of your SmartBear account

If you don’t have a SmartBear account when requesting the trial, we will create one for you. This account will use the email that you typed in the trial request form and will have no password. The trial version will be able to start with this account, but you need to complete the account creation to be able to use the product later.

The procedure is straightforward: after you’ve requested a trial, we send you an email informing you about the created account and asking you to complete the creation. Follow the link in this email and specify a password for your account in the License Management portal.

How to run the trial on another machine

After you create your SmartBear account, you’ll be able to install and run the trial on another computer. To do this:

  1. Close the product on your current machine. This will signal the SmartBear license server to decrease the license counter.

  2. Start the product on another machine and specify your SmartBear account at the product start.

Note

You can run trials of floating licenses on offline machines too. The license administrator should request an offline license as described in Floating Licenses: On-Premise License Manager.

Below is a short video introducing trial licenses in SmartBear License Management.

See Also

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