Activate and Use Floating Licenses

Last modified on June 16, 2022.

Floating licenses are typically used by organizations where multiple employees need to work with the same product concurrently. The license administrator assigns the license to several users (that is, forms a pool of users who can run a product), and every user to whom the license is assigned can run this product if a free license seat is available.

1. Assign the license

A common practice in many organizations is that the IT team purchases and manages licenses, and other teams run the products. So, by default, the Floating license is not assigned to anybody. The license administrator (a person on your side) should assign it to users.

Here are the instructions for the license administrator:

  1. If you don’t have a SmartBear account, you need to create one. This is simple: when you request a trial or when you purchase a license, we create a SmartBear account for you, and send you a notification email with a link to complete your account creation. Click this link and set a password for your account in the SmartBear Licensing Portal.

    If you have a SmartBear account, log in to the SmartBear Licensing Portal:

  2. In the Portal, find your product and license. Enter the email of the person who will use the license and click Assign:

    Assign Floating licenses

    Click the image to enlarge it.

    Repeat this step to assign the license to other team members.


    • The Assign button remains disabled until you enter a valid email address.

    • If the person to whom you assign the license has no SmartBear account, the Portal will send them an email asking to finish the account creation. They will need to follow the link in this email and specify a password for their account.

    • The easiest way to assign license seats to multiple users is to share the license by a link — you generate a special link for the license on the Portal and send it to your teammates. They open the link in a browser to accept the assignment. This approach works even for those users who don’t have a SmartBear account yet. See details.

    • You can also quickly assign license seats to users who already have SmartBear accounts. See how it works.

    • If needed, the license administrator can reassign the Floating license to another user at any time (see Licensing Portal for License Administrators).

2. Use the license

Below are the instructions for the license user:

  1. Create a SmartBear account (if needed).

    When the license administrator assigns a license to you, they specify your email. The Licensing Portal searches for a SmartBear account associated with this email. If no account is found, the Portal creates one and sends an email message to you asking you to complete the account creation. Follow a link in this email and set the password for your SmartBear account.

  2. Download and install a SmartBear product on your computer.

    Your computer needs a connection to the SmartBear license servers:

    Proxies and firewalls running in your network should allow access to these addresses. Ask your network administrator for assistance in configuring the proxies and firewalls.

    For standard SmartBear licenses, access is needed both at the product start and during the whole product run. A version for use in private networks is also available upon request, which does not need a permanent internet connection. Ask a SmartBear Sales Representative for more information.

  3. Run the product. On start, the product will ask you to specify your SmartBear account. Enter your account email and password. The product will connect to the SmartBear license server and will increase the use counter for the license. You can then work with the product.

    To release the license, simply close the product or turn off your computer. You can then run the product on another machine, if needed.

See Also

SmartBear License Management Documentation
Floating Licenses in Private Networks
Using the Licensing Portal

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