ZFJCloud Importer error: Unexpected Response code:401

April 16, 2019

Problem

User is unable to connect to the importer jar file. It throws an error: Unexpected Response code:401.

Cause

Basic auth from Atlassian was in depreciation notice and might have started rejecting the API calls.

Fix

You have to use an API token to authenticate further with Jira Cloud. The generation of the API token is mentioned in the below link for your reference. Generate the API token and use it as a password in the Importer Utility to authenticate. If the issue still persist using the API token, please submit a case.

Link: https://confluence.atlassian.com/cloud/api-tokens-938839638.html

Refer the below link for Jira notification:
https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-basic-auth-and-cookie-based-auth/

** Please note : Use the email address as username, if username doesn't work.