December 13, 2016
Zephyr server is not working suddenly 404 error page is displayed.
Due to incorrect license.
Getting the below error in thedinc.log ( %Zephyr Installation Directory%->tomcat->logs)
"com.zephyr.client.license.LicenseException: 5227,License deployed should be of data center since server is running in cluster mode"
- If Zephyr is running in cluster mode.You should use Data center license. Else you will get above 404 error.
- Check your applied license details under Department -> Administration->About Zephyr or Click on ? (Help button top right side of the Zephyr Desktop-> About Zephyr).
- If it is Enterprise license please replace it with Data center license by following below steps:
- Navigate to %Zephyr Installation Directory%-> license folder
- Replace the Enterprise license.lic with Data center license.lic
Versions: 4.8_XXXXX and 4.8.X_XXXXX