July 17, 2015
After selecting any Zephyr for JIRA Test metrics while inserting the gadgets, getting the following error under the preview.
"Cannot access gadget: ZAPI plugin is either not available or cannot be accessed".
- ZAPI Plugin has not been installed.
- Configuration between JIRA and Confluence has not been done successfully.
- First confirm whether the ZAPI plugin has installed under JIRA with valid license or not. If this is fine go to step 2.
- Check whether the configuration has done properly or not by verifying the incoming and the outgoing authentications in confluence as shown in the below screenshots.