Unable to integrate Zephyr EE/CE with JIRA Cloud

July 09, 2015

Problem:

Unable to integrate Zephyr with JIRA Cloud.

Below error is written in the log file.

"The AXIS engine could not find a target service to invoke! targetService is zephyrsoapservice"

Reason:

JIRA cloud has dropped supporting SOAP API calls from July 6th 2015 .Please refer the link below

https://confluence.atlassian.com/display/JIRAKB/SOAP+and+XML-RPC+removal+in+JIRA+Cloud

Fix:

The Zephyr instance needs to be upgraded to Zephyr 4.7 version which would integrate the Defect Tracking System with Jira without any issues.

Knowledge Base Document Information:

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Title:Unable to integrate with JIRA Cloud

Product: Zephyr EE/CE

Affected Versions:4.6 or Below

Summary: Upgrade Zephyr to version 4.7


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