March 04, 2019
Occassionally, when a new tag is created it will not be indexed before a tester tries to run a search for it. Even rarer cases, sometimes the tag can get skipped in the index and will never appear in a search. For these cases, an adminstrators can force a reindex to make the tag appear.
Below are the steps an adminstrator can take in order to force a reindex:
- Log in as administrator
- Go to Administration -> Customizations window
- Select "Full Index" and click "Reindex"
- Once the reindex process is complete, select "Ok"
You and your testers should now be able to see your new tag in a search.
Versions: Version: 5.x, 6.x