Getting "Exception during verifying backup file. Please try again or contact Zephyr support. Details: Could not find jarFileName from jdbc.properties" error.

April 19, 2017

Problem

Getting below error when running the Zephyr 5.0 upgrader in check mode with 4.7 installed in same server.

"Exception during verifying backup file. Please try again or contact Zephyr support. Details: Could not find jarFileName from jdbc.properties"

Cause 

4.7 jdbc properties file doesn't have the jar file field.

Fix

1. Navigate to %Zephyr installation Directory%->tomcat->webapps->flex->WEB-INF->classes

2.  Please add the below line to the jdbc.properties file as specified in the below screenshot.

jarFileName=

jdbc_properties.png

3. Now it should run the 5.0 upgrader in Check mode sucessfully.

Products:

Versions: 5.0