September 27, 2016


Test details not showing up and the below error message is displayed.


Update the Zephyr plugin and perform a JIRA and Zephyr for JIRA re-index.

Re-indexing JIRA 

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Choose Administration > System
  3. Select Advanced > Indexing on the left pane to open the Indexing Page
  4. This page allows you to choose one of the following two re-indexing options:
    • Background re-index — This will re-index all issues in the background.
    • Lock JIRA and rebuild index — This will delete and rebuild all indices, including the comment and change history indices.
  5. Select Background re-index and Click on Re-Index.

This will complete re-indexing JIRA.

Re-index Zephyr for JIRA

  1. In JIRA Administration, navigate to the Plugins Menu item.
  2. Select the menu item "Zephyr for JIRA" under Add-ons.
  3. In the General Configuration Screen that comes up, click "Re-Index.


Versions: 2.6.2