End of Support Policy

Applies to Collaborator 14.6, last modified on October 03, 2024

Collaborator versions are in the format of Major.Minor.Patch (Ex: 14.1.14100).

​Each released version of Collaborator receives Active Support for one (1) year from its initial release date. During this period, features, enhancements, bug fixes, and security patches may be released and the version numbers incremented accordingly.​

After the one-year period of Active Support, each version is then supported for an additional one (1) year with Security Support. Releases are only made on an as-needed basis to the most current minor.patch release of a major version.​

Once the two (2) years from an initial release date have passed, the version reaches End of Support (EOS). SmartBear does not provide support for EOS versions, except for guidance on upgrading from an EOS version to a supported version.​

Currently Supported Collaborator Versions​

Version Initial Release Active Support End Security Support End End of Support

14.6.y

June 28, 2024

June 28, 2025

June 28, 2026

June 28, 2026

14.5.y

December 28, 2023

December 28, 2024

December 28, 2025

December 28, 2025

14.4.y

September 28, 2023

September 28, 2024

September 28, 2025

September 28, 2025

14.3.y

March 29, 2023

March 29, 2024

March 29, 2025

March 29, 2025

14.2.y

December 8, 2022

December 8, 2023

December 8, 2024

December 8, 2024

14.1.y

October 5, 2022

October 5, 2023

October 5, 2024

October 5, 2024

14.0.y

June 30, 2022

June 30, 2023

June 30, 2024

June 30, 2024

End of Support Versions

Version Initial Release Active Support Until Security Support Until End of Support

13.12.y

May 25, 2022

May 25, 2023

May 25, 2024

May 25, 2024

13.11.y

February 18, 2022

February 18, 2023

February 18, 2024

February 18, 2024

13.10.y

December 20, 2021

December 20, 2022

December 20, 2023

December 20, 2023

13.9.y

November 4, 2021

November 4, 2022

November 4, 2023

November 4, 2023

13.8.y

August 19, 2021

August 19, 2022

August 19, 2023

August 19, 2023

13.7.y

July 9, 2021

July 9, 2022

July 9, 2023

July 9, 2023

13.6.y

April 21, 2021

April 21, 2022

April 21, 2023

April 21, 2023

13.5.y

March 1, 2021

March 1, 2022

March 1, 2023

March 1, 2023

13.4.y

December 30, 2020

December 30, 2021

December 30, 2022

December 30, 2022

13.3.y

November 9, 2020

November 9, 2021

November 9, 2022

November 9, 2022

13.2.y

September 30, 2020

September 30, 2021

September 30, 2022

September 30, 2022

13.1.y

August 17, 2020

August 17, 2021

August 17, 2022

August 17, 2022

13.0.y

June 22, 2020

June 22, 2021

June 22, 2022

June 22, 2022

12.5.y

May 18, 2020

May 18, 2021

May 18, 2022

May 18, 2022

12.4.y

February 6, 2020

February 6, 2021

February 6, 2022

February 6, 2022

12.3.y

December 4, 2019

December 4, 2020

December 4, 2021

December 4, 2021

12.2.y

October 4, 2019

October 4, 2020

October 4, 2021

October 4, 2021

12.1.y

July 31, 2019

July 31, 2020

July 31, 2021

July 31, 2021

12.0.y

July 11, 2019

July 11, 2020

July 11, 2021

July 11, 2021

All prior versions

End of Support

Key Terms and Definitions

Active Support

A release that is being actively supported. Bug fixes and security patches are provided in new releases.

Security Support

A release that is supported for critical and high severity security issues only. Critical bugs will also be fixed. Releases are only made on an as-needed basis to the most current minor.patch release of a major version.

End of Support

A release that is no longer supported. Users of this release should upgrade as soon as possible, as they may be exposed to unpatched security vulnerabilities.

Critical bugs​​​

These are bugs that cause a severe reduction in product ​functionality or a halt in workflow. Bugs related to compliance failure are also considered major issues​.​

Minor bugs

These are bugs that do not cause a severe reduction in product​ functionality or complete halt of workflow​.​

See Also

Version history

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