A license key can be used only once. The license is “bound” to the computer, on which the key is entered (this computer becomes the License Manager PC). You cannot use this key to activate a license on another computer. If the License Manager PC stops functioning you will not be able to start AQTime instance that is controlled by the License Manager.
Emergency license keys are supposed to be used in unexpected situations, for instance, when the License Manager PC has been stolen, damaged or destroyed. These keys allow you to keep your test environment functioning in these unpredictable situations.
The emergency license key is valid within 14 days after activation. Then it will expire.
The emergency license key can be obtained only once for a license.
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We recommend that you contact the SmartBear Sales Team immediately after you experienced problems with the License Manager PC and are not able to use this PC any more. The Sales Team will help you resolve the problem with license keys, and you will be able to use the emergency key meanwhile. Contact Information. |
To get an emergency key:
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Log in to the My SmartBear section of our web site:
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Go to the AQTime Pro product page and click Emergency License Key from the menu on the right. Then, follow the instructions that you will see on the screen.
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After you get the emergency license key, activate it on a new License Manager PC.
