Q: How Does It Work?
It’s FREE. And not “free like a puppy” free either. Free. Period. Just let us know who you are and you’ll gain access to our SaaS-based, secure on-demand platform where we’ll host your project for free.
Q: Do I Need to Install Any Software?
No need for any software to install. Just a browser (Internet Explorer, Firefox, Chrome or Safari) and you’ll be ready to go.
Q: Is My Data Safe?
Yes. SmartBear has the latest server hardware and security, ensuring 99.9% uptime. The datacenter is hosted in the Rocky Mountains with all the bells and whistles of a state-of-the-art datacenter – security and access control, back-ups, redundant power, Internet connectivity and more.
Q: Is This Open Source?
No. Our free tools are commercial, enterprise-level productivity enhancing powerhouses based on 10-years of development innovation. Our development team will continue to add new features and enhancements on a regular basis.
Q: How Do I Get Support?
Support is provided through a self-help community forum of other like-minded users. So please join in. Of course we will also be part of the community and help along the way.
Q: How Can You Offer This for Free?
We were hoping you’d ask that. SmartBear is a profitable and growing company with a vibrant user community of over 100,000 users making us financially secure and able to give back. However, we also believe that you will be so pleased with the use of our free products, that you will be back to purchase our other tools once your needs have grown.
Q: Are There Any Limitations to the Free Products?
You can use the free products to your heart’s content with up to 10 users and for one project. Just respect your fellow users and follow our fair use policy.
Q: Which Browsers Do You Support?
All major ones: Internet Explorer, Firefox, Chrome and Safari!
Q: Can I Add More Licenses to These Free Versions?
No. Our free versions are only available for up to 10-users and for one project. However you can easily upgrade to one of our other tools and any number of users at any time.
Q: Is There an Enterprise Version for DevPlanner?
The upgrade from DevPlanner requires you to purchase either DevComplete, QAComplete, or ALMComplete. These versions provide additional functionality and are offered in SaaS or on-premise versions. The migration path to either is simple as all products are built on the same platform.